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Delivery and payment

After we receive a request from you that you want to buy a certain model, you will receive a confirmation by e-mail about the order placed. Again, you will be notified by e-mail of any change in the status of your order.
Delivery is carried out through our partner, the Econt courier company (from Monday to Friday) to the address you specified.
Shipping prices are as follows:
- To an Econt office or vending machine - BGN 5.00
- To the client's address - BGN 7.00.
The payment of the order can only be made directly at the moment of taking it over. That is, at the place of collection.
Orders are shipped in 1-3 business days.
All orders received Friday evening, Saturday and Sunday or during public holidays are processed on the first working day thereafter.
The shipping cost is paid by the buyer. If the order is returned by the courier service due to a failed delivery attempt, the package is returned and you are BANNED from any future order from our store. If a product replacement is required, the cost of returning and recalling the new product shall be borne by the buyer. Marabella undertakes to cover costs only if it delivers an unsuitable product in terms of color or model.

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